Privacy Policy and Terms of Service
1. Introduction
Elite Translations PH (“we,” “us,” or “our”) is committed to upholding the highest standards of
data privacy and security. This comprehensive Data Privacy Terms and Agreement
(“Agreement”) outlines our dedication to protecting your personal information in compliance
with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (“DPA”), its
Implementing Rules and Regulations (“IRR”), and other relevant laws and regulations, both
domestic and international.
2. Collection and Use of Personal Data
We collect personal data you provide directly when using our services, such as your name,
contact information (email, phone number, mailing address), payment details, and the
documents or files you submit for translation or other services. Additionally, we gather
information through cookies and similar technologies to analyze website traffic and enhance
user experience.
We utilize your personal data primarily to deliver the translation, interpretation, or other
services you request, as well as to communicate with you effectively, process payments
securely, and continually improve our services based on your feedback and website usage
patterns. We may also use your data for marketing communications, but only with your
explicit consent.
3. Disclosure of Personal Data
We understand the importance of safeguarding your personal information and will only share
it under specific circumstances. We may disclose your data to trusted third-party service
providers who assist us in delivering our services, such as translators, interpreters, and
payment processors. In certain situations, we may also be required to share your information
with legal authorities or other authorized parties to comply with legal obligations or protect
our rights and interests. Rest assured that we will never sell your personal data to third
parties.
4. Security Measures
Protecting your personal data is our top priority. We employ robust security measures to
safeguard your information from unauthorized access, disclosure, alteration, or destruction.
These measures include data encryption, strict access controls, and regular security
assessments to identify and mitigate potential vulnerabilities.
5. Your Rights
As a valued client, you have the right to access, rectify, erase, or object to the processing of
your personal data under certain conditions. You can also request to receive your data in a
portable format or lodge a complaint with the National Privacy Commission if you believe
your data privacy rights have been violated. We are committed to ensuring transparency and
empowering you with control over your personal information
6. Changes to this Agreement
We may periodically update this Agreement to reflect changes in our practices or legal
requirements. We will notify you of any material changes through our website or other
communication channels. Your continued use of our services after such modifications
constitutes your acceptance of the updated Agreement.
7. Contact Us
We value your trust and encourage you to contact us if you have any questions or concerns
regarding this Agreement or our data privacy practices. We are dedicated to maintaining
open communication and ensuring your privacy rights are protected.
This notice is effective as of April 15, 2024
